Your Privacy Matters to Us

1. Introduction

Welcome to ArewaLite. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform for financial transactions, including deposits, withdrawals, bill payments (such as electricity, airtime, data), and loan services. By accessing or using ArewaLite, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

• Identity Information: Name, date of birth, government-issued ID (e.g., driver's license, passport), and photographs.
• Contact Information: Email address, phone number, and physical address.
• Financial Information: Bank account details, transaction history, credit/debit card information, and loan-related data.
• Authentication Information: Passwords, PINs, and security questions.

2.2 Transaction Information

Details related to deposits, withdrawals, bill payments (e.g., electricity, airtime, data), and loan applications/disbursements. This includes payment amounts, dates, recipient details, and transaction status.

2.3 Technical Information

Device information (e.g., IP address, browser type, operating system), log data, and usage patterns (e.g., pages visited, features used).

2.4 Location Information

Approximate or precise location data derived from your IP address or device settings (where permitted).

3. How We Use Your Information

We use your information to:

• Provide Services: Process transactions, manage loans, and facilitate bill payments.
• Verify Identity: Comply with regulatory requirements (e.g., KYC and AML).
• Improve Platform Functionality: Enhance user experience and develop new features.
• Communicate with You: Send transaction alerts, updates, and customer support responses.
• Ensure Security: Detect and prevent fraud, unauthorized access, or illegal activities.
• Legal Compliance: Fulfill legal obligations and respond to lawful requests.

4. Sharing of Information

We may share your information with:

• Service Providers: Third-party partners who assist in payment processing, identity verification, or customer support.
• Financial Institutions: Banks or payment gateways to complete transactions.
• Regulatory Authorities: As required by law or to protect our legal rights.
• Affiliates: Entities within our corporate group, where applicable.

5. Data Security

We implement robust security measures, including encryption, access controls, and regular audits, to protect your data from unauthorized access, alteration, or destruction. However, no online platform can guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Restrict or object to certain data processing activities.
• Withdraw consent (where processing is based on consent).
• Data portability (where applicable).

To exercise these rights, contact us at support@arewalite.com.ng.

8. Third-Party Links

Our platform may contain links to third-party websites (e.g., utility providers). We are not responsible for their privacy practices and encourage you to review their policies.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze trends, and personalize your experience. You can manage cookie preferences through your browser settings.

10. Children's Privacy

ArewaLite is not intended for individuals under 18. We do not knowingly collect data from minors.

11. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our platform with an updated "Last Revised" date. Continued use of our services after changes constitutes acceptance of the new policy.

13. Contact Us